Our Written A or B Grade Guarantee & Refund Policy
Every class plan, timed test, and weekly module at FinishMyClass.us is backed by a written Service Level Agreement (SLA). We promise a final course grade of an A (90%+) or B (80%+). If our work ever falls short of your promised mark, you get free 24-hour edits or a fast money-back refund.
How Our Service Level Agreement (SLA) Protects Your Budget
We tie every dollar you pay straight to posted portal grades and on-time work.
Core Refund Rule: You never risk your school budget on empty claims. Before your tutor starts work, we send you a written quote sheet. It locks in your target grade (A: 90%–100% or B: 80%–89.9%), your bi-weekly pay steps, and your refund rights.
Many online tutoring sites make students wire $500 to $800 upfront and vanish if grades drop. We built our payment model to end that risk. With our bi-weekly escrow plan, our tutors finish your first modules and post passing grades in your school portal before you pay for the next block.
Whether we run a full 15-week term, an 8-week nursing class, or one timed test on Canvas or ALEKS, every task is covered by our SLA. Your coordinator checks your gradebook each week to keep your score safely above the 80% or 90% mark.
If a late task or low test score ever pulls your grade below our written promise, our Billing Desk issues a fast prorated or full refund with zero fees.
Full vs. Prorated Refund Eligibility Schedule
See the exact payout rules for each grade result and course timeline.
| Course Scenario or Grade Outcome | SLA Remedy & Refund Amount | Verification Required | Payout Timeline |
|---|---|---|---|
| Final Course Grade Below C (< 70% / D or F) | ✓ 100% Full Money-Back Refund | Final LMS Gradebook Screenshot | 3–5 Business Days |
| Final Course Grade of C (70.0% – 79.9%) | ✓ 50% Prorated Refund or 100% Credit | Final LMS Gradebook Screenshot | 3–5 Business Days |
| Missed Deadline by Assigned Specialist | ✓ 100% Refund for That Milestone | Portal Due-Date Timestamp | 24–48 Hours |
| Single Exam Score Below 80% (B) | ✓ 50%–100% Exam Fee Refund | Posted Exam Score in Portal | 3–5 Business Days |
| Teacher Requests Essay or Lab Edits | ✓ Free Unlimited Revisions ($0 Cost) | Instructor Rubric Comments | 12–24 Hours |
| Cancellation Before Tutor Begins Work | ✓ 100% Full Deposit Refund | Email Request to Billing Desk | 24–48 Hours |
Free Unlimited Rubric Revisions & Score Recovery
Before a low mark ever hurts your final grade, our tutors step in to win back lost points for free.
12–24 Hour Paper Revisions
If a teacher leaves strict notes on an essay, nursing care plan, or discussion post and allows a redo, your tutor rewrites the draft in 12 to 24 hours for free.
- Zero Extra Charge for Rubric Edits
- Fresh Turnitin & AI Originality Check
- Updated APA 7th / MLA Citations
Homework Retry Maximization
Portals like Pearson MyLab, ALEKS, and WebAssign often allow extra tries on math sets. Our STEM tutors rerun problem sets until your score hits 95% to 100%.
- Full Multi-Attempt Score Boosting
- Extra-Credit Module Completion
- Practice Quiz Mastery Runs
Instant Tutor Reassignment
If you ever feel your tutor does not match your writing style or pace, tell your coordinator. We will assign a senior team lead to your class within two hours for free.
- Senior Department Lead Backup
- Seamless City-Matched IP Handover
- Zero Disruption to Weekly Due Dates
How to Request an SLA Refund in 4 Simple Steps
No long forms or hidden fees — our billing desk settles every SLA claim within 24 hours.
Message Billing Support
Reach our Billing Desk on our Contact Us page. Share your order number and a screenshot of your posted portal gradebook.
24-Hour Grade Audit
Our team lead checks your posted portal score against your locked quote sheet within 24 hours to confirm the grade gap.
Choose Refund or Credit
Pick either a direct cash refund back to your original card or a 110% service credit toward any future class or test module.
3–5 Day Card Payout
Approved refunds go out right away through our safe payment system. Funds show up on your bank or card statement in 3 to 5 business days.
SLA Fair-Use Rules: To keep your A/B Grade Guarantee active, give your tutor portal access at least 48 hours before due dates. Also, do not log in from a second device while your tutor is taking a live timed quiz. If you join us mid-term with old zero-score tasks, our guarantee covers all work done by our team from the day you start.
Ready to Lock In Your Written A/B Grade Guarantee?
Ask for a free syllabus check today to get your flat-rate bi-weekly payment plan and written SLA grade guarantee.